We are using Openvpn as a vpn and would like to know why I am facing the error attached while connecting mysql database in skyvia?
Thank you for submitting a ticket with us.
The screenshot shows private IP address - 10.1.4.32
Skyvia can connect to public IP addresses only. If your database is behind the firewall, you need to specify its IP address and configure port forwarding. Unfortunately, it's not possible to connect to MySQL with VPN through Skyvia.
More details about configuration of local databases can be found here.
Should you have any questions, do not hesitate to contact us back.