Unable to connect to SQL

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votes
Jason posted this 4 weeks ago

I've set up a connection between RDS and Skyvia. It has worked very well ... until yesterday.

My security rules in AWS permitted 40.118.246.204/32. Once I hit the problems yesterday, I also allowed 
40.118.246.0/32
40.118.246.0/24
40.118.0.0/32
40.118.0.0/16
40.118.0.0/24

The only way I can make it work is to open up my RDS instance to all incoming traffic. If I do that, Skyvia can connect.

Is it possible that Skyvia is using a different port for SQL queries?

    Jason

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Mariia Zaharova posted this 4 weeks ago

Hello Jason,

 

Thank you for contacting our Skyvia Team!

 

We are working on expanding the network of our virtual machines and your requests were sent to a new node with new IPs. We are sorry for the inconvenience with this. We have reverted you back to the current node (40.118.246.204), so you should not face any issues with the connections at the moment.

 

Please let us know if it works.

 

Best regards,

Mariia

 

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votes
Jason posted this 4 weeks ago

Thanks Mariia - it works now.

I don't mind updating my security rules with the new IP addresses.

Just let me know, and I'll update accordingly.

Thanks,

    Jason

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votes
Mariia Zaharova posted this 4 weeks ago

Hello Jason,

 

Thank you for your reply.

 

Sure, we will definitely let you know when the new node is ready for use.

 

Best regards,

Mariia

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