Unable to purchase

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  • Last Post 02 March 2020
Tim Farmer posted this 29 February 2020

I am unable to purchase a query subscription. I get a 500 error each time I try to activate an endpoint in the production user interface. I get no clear way to purchase a subscription with the Beta user interface. Please help.

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Mariia Zaharova posted this 02 March 2020

Hello Tim!


We have fixed your account. Now you should be able to purchase a subscription.

Please note, in Skyvia New you can enable Connect or Query Trial and check if Skyvia suits your needs. For this, open your Account page https://new.skyvia.com/#/account/subscriptions, find Connect (or Query) and click 'Upgrade plan'. After this new page will be opened and you will be able to enable the trial.


Feel free to contact us in case of any further questions.


Best regards,