Unable to save backup settings after adding Schedule

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  • Last Post 09 February 2023
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votes
Jack Zoumaras posted this 08 February 2023

We are getting an error when trying to save a Backup object after having added a schedule.

I have attached a screenshot of the error that we are receiving, could you please let us know if there's anything we can do on our side to save this backup schedule.

 

Thanks

Attached Files

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votes
Mariia Zaharova posted this 09 February 2023

Hello Jack,

 

Thank you for contacting us.

As we can see you are on the Free Backup plan. Unfortunately, Free Backup plan does not provide the possibility to perform scheduled backups:

https://skyvia.com/pricing/#backup

 

Meanwhile, we will recheck and correct the error message in such cases.

 

Best regards,

Mariia

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