Unexpected Error - Sync of Opportunity from Salesforce

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  • Last Post 24 October 2018
  • Topic Is Solved
Jacob Widmer posted this 23 October 2018

Hello there. 

I have a data-integration sync job running on the Opportunity record for Salesforce. It has been working until today. When I run, I get "An unexpected error occurred. Please include this ErrorId if you contact support:" .

Here are a few error ids -

2038386746-51129 (-603264612)

1367584718-50476 (-603264612)

2119752611-54319 (-603264612) (happened on replication task 52368)

All have failed when syncing (or replicating) the Opportunity object. 

Please advise.

Mariia Zaharova posted this 24 October 2018

Such an error occurs at Salesforce side and, in most cases, it is recommended to contact Salesforce support. However, we noticed, that you have a lot of fields in your Opportunity table (many of them are custom, probably, there are some calculated ones). Salesforce has restrictions of SELECT and, thus, server could not return results for some particular field. You can try excluding some fields from the mapping.

Best regards,