Update Credit Card Info

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  • Last Post 09 January 2020
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Shawn Satterfield posted this 08 January 2020

I need to update my credit card information and there is no way to do so online

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Mariia Zaharova posted this 09 January 2020

Hi Shawn,

 

We don't store credit card information in Skyvia. In order to remove/update the credit card data please log into your 2CO Account.

In the “My Products” section, please click on “Update credit card info”.

 

Regards,

Mariia

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Shawn Satterfield posted this 09 January 2020

I've had difficulties getting the order information pulled up and I'm unable to recover the account at this time. 

Can I have a new invoice created for our renewal with a new 2co order number?

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Mariia Riabushenko posted this 09 January 2020

Hello Shawn!

We do not generate invoices manually as everything is done on the side of our payment processor.

I would suggest that you contact pay@2checkout.com for further assistance with finding the invoice in question.

They are quite responsive and will get back to you shortly.

Best,

Mariia R.

Sales Account Executive

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