Urgent service disruption

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  • Last Post 2 weeks ago
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Michael Merckel posted this 2 weeks ago

Hi there,

Our package export has not been sent in almost 48 hours (June 15 at 8:00 pm).

Can you please look into this urgently and re-instate our service.

It may be due to our contract expiry, we had a delay as we had to go through procurement process due to skyvia changing entity to Verifone Payments. 

I have attached proof of remittance as we have processed the payment and raised a Purchase Order.

Your urgency is appreciated.

thanks

Michael

 

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Mariia Zaharova posted this 2 weeks ago

Hello Michael,

 

We are processing your request and contact you by email as soon as possible.

 

Best regards,

Mariia

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