Mariia Zaharova
posted this
06 April 2018
Admin
The main issue was that I could not Unschedule a package (even if it was not running at the time), because apparently saving changes to a package generates an API call to Salesforce. And Salesforce would block that since we had hit the API limit. This means that I could not make changes to Skyvia packages as long as Salesforce was blocking API calls. And since we have several packages on schedule, they just kept starting and using up the API call allowance.
In fact, Skyvia does not send any requests to Salesforce (or any other data source being used in the package) after making any changes to its schedule and saving the package.
Let's clarify these details:
- packages were not in the Queued or Running state, correct?
- you were able to open Package Editor, correct?
- you were able to change or disable schedule in the Schedule section of Package Editor, correct?
- you were not able to save changes to the package, correct? When you clicked Save you got an error, correct?
If not, please describe all the steps you performed with all available details.