• When adding Sugar CRM's "Contacts" object to a replication package, getting Unexpected SugarType

When adding Sugar CRM's "Contacts" object to a replication package, getting Unexpected SugarType

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  • Last Post 28 April 2022
0
votes
antony neely posted this 21 March 2022

I created a connection to a Sugar CRM account. I am using it to create a replication package to replicate information from Sugar to SQL Server. I succesfully added Accounts, Leads and a custom object "RevenueLineItem".

When trying to add Contacts to the replication package, I get the following error: Unexpected SugarType 'jackal-button-opp-create-button'.

When trying to add Opportunities to the replication package, I get the following error: Unexpected SugarType 'jackal-power-order-button'. 

I need to replicate data from those two objects, but I have not been able to do so (attached screenshots). Please, advise. 

 

replication sql-server sugarcrm sugar-crm

Attached Files

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0
votes
Mariia Zaharova posted this 23 March 2022

Hello Antony,

 

We are processing your request.

We will post here when these Sugar data types are supported in Skyvia connector.

 

Best regards,

Mariia

0
votes
antony neely posted this 31 March 2022

Hi, Mariia. 

Is there an estimated time of completion?

Thank you.

0
votes
Mariia Zaharova posted this 01 April 2022

Hello Antony,

 

We plan to update Skyvia with the fix early next week.

We will post here when it is done.

 

Best regards,

Mariia

0
votes
antony neely posted this 06 April 2022

Thank you, Mariia, 

We are super attentive to this, because we need to start working with the data from Sugar ASAP. 

Best regards. 

0
votes
Mariia Zaharova posted this 07 April 2022

Hello Antony,

 

We updated Skyvia with the fix.

 

Please check and let us know the results.

 

Best regards,

Mariia

0
votes
antony neely posted this 12 April 2022

Hi, Mariia, 

Thanks for letting us know. It seems to be working for "Opportunities" but not for "Contacts".

We are still getting the same error: 

Can you please advice us?

Best regards.

0
votes
Mariia Zaharova posted this 13 April 2022

Hello Antony,

 

Thank you for your reply.

We will recheck the issue and reply to you as soon as possible.

 

Best regards,

Mariia

0
votes
antony neely posted this 19 April 2022

Hi Team, I really need this addressed. We are unable to move forward with development. Please respond. 

0
votes
Mariia Zaharova posted this 22 April 2022

Hello Antony,

 

Sorry for the delay with this case.

We plan to update Skyvia with the fix next week.

 

Best regards,

Mariia

0
votes
Mariia Zaharova posted this 28 April 2022

 Hello Antony,

 

 Please check the fix for the Contacts table on your side and let us know the results.

 

Best regards,

Mariia

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