You have reached a limit of records

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  • Last Post 18 June 2019
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votes
Jack Collins posted this 17 June 2019

I have a trial licence and was trying to test out the sync functionality.  After getting some records to sync I was still trying to do more work with this and I got an error that says "You have reached a limit of records." Does anyone know what this is from?

0
votes
Mariia Zaharova posted this 18 June 2019

Hello Jack!

You have reached the monthly records limit, provided by your Free Data Integration pricing plan - 5k records. Thus, your packages will not be executed till the current subscription month is over.

You can check your account details on your account page. To open your account page, click your account name in the upper right corner and then click 'Account'. Or you may simply open the following link: https://app.skyvia.com/#/account 

On the Account page you will see your current subscriptions with their limits.

 

You can upgrade to another pricing plan, suitable for you: https://skyvia.com/pricing.

The price and limits are specified for one Skyvia account per month.

For import and replication, the number of records, successfully added/modified/deleted in the target objects or tables, is counted. 

For export we count the number of records added to CSV file. 

For synchronization, the total number of records, successfully added, modified, or deleted in both sources, is counted. 

For each package run, you can find the number of records used in the package Run History.

 

 

Feel free to ask any further questions.

 

Best regards,

Mariia

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