Zip file upload error

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  • Last Post 30 January 2020
  • Topic Is Solved
Dwayne Hill posted this 29 January 2020


I have been succssfully uploading attachments from zip files to records in Salesforce for the past week and today I am getting:

Even files I uploaded ok yesterday do not work. I have tried different browsers, other pcs, other zip files. I can upload the index csv file ok.

To add to this the zip files which are failing are around 340 - 355mb. I did manage to load a small zip with one file in it though, 3kb. Tried another at 30mb, that failed

We do need this resolved as its now holding up a Production data migration.

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Dmitriy Muzurov posted this 29 January 2020

Hello Dwayne,

Thank you for submitting a ticket with us.

The error message was caused by temporary internal issues.

Those are solved now and there must be no obstacles to upload a ZIP file.

Please try and let us know the result.

We are looking forward to hearing from you.

Dwayne Hill posted this 29 January 2020

Howdy Dmitriy


Its all good this morning.

Thank you for your prompt reply and resolution of this issue.

Dmitriy Muzurov posted this 30 January 2020

Dear Dwayne,

You are most welcome!

Should you require any further assistance, do not hesitate to contact us back.