My Zoho CRM backup is failing on the 'Potentials' entity.
I am suspecting that is happening because the API name for this entity is 'Deals' rather.
Can you handle that ?
We have checked metadata of your Zoho CRM connection and yes, there is no Potentials object, but there is a Deals one. You need to refresh your backup package according to your Zoho CRM connection metadata. For this, open your backup package, go the Settings tab, and remove objects that are marked as not found and add other objects according to your scenario.