Zoho CRM Queries

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Alan Steel posted this 2 weeks ago

We have configured a connection to our Zoho CRM installation, and are surprised by the displayed "tables" and their contents.  Is is showing us actual Tables?  It appears that it may be showing us database "views" as well as tables, and that the fields in these view are not entirely accurate.  Please advise.  We would be happy to show you, by way of screen share, what we are seeing.  Thank you!

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Mariia Zaharova posted this 2 weeks ago

Hello Alan!

 

Skyvia works with Zoho CRM via its API (1 and 2). Skyvia retrieves the list of the objects via Zoho CRM API endpoint https://zoho.com/crm/developer/docs/api/modules-api.html

Additionally, a separate list of the objects is retrieved for objects that support related lists: https://zoho.com/crm/developer/docs/api/related-list-meta.html

For example, the Accounts object supports related lists and an additional set of objects (related lists) is used for it: AccountDeals, AccountNotes, etc.

 

We would be grateful if you describe the scenario you would like to implement so that we are able to provide you with the most suitable information.

 

Best regards,

Mariia

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