Zoho CRM: Integration failed: inactive user cannot access the API error
This error message is returned by the Zoho CRM API. Skyvia connects to data sources through their APIs and therefore is subject to its features and limitations. Unfortunately, there are no additional details, as this is all the information received from Zoho CRM's API.
To resolve it, please follow the steps below:
- Clear the metadata cache in your Zoho CRM connection.
- Switch to Zoho CRM API Version 4 if you are currently using an older version.
If this doesn't help, we recommend reaching out to Zoho CRM support for additional information.
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