Fix Salesforce Expired OAuth Token in Skyvia

Salesforce: Expired access/refresh token

Overview

If you see an "expired access/refresh token" error, your Salesforce OAuth connection is invalid. This happens when the token has expired, been revoked, or invalidated by a Salesforce security policy change.

Possible Causes

  • The OAuth token has expired due to prolonged inactivity.
  • The token was manually revoked in Salesforce (Setup → Connected Apps → Manage).
  • The Salesforce user password was changed or reset, which invalidates existing tokens.
  • Salesforce security policy changes affecting OAuth token validity (see notice below).

Resolution

Re-authenticate your Salesforce connection in Skyvia to obtain a new valid token:

  1. Go to Skyvia → Connections.
  2. Find and open your Salesforce connection.
  3. Click Sign in with Salesforce to re-authenticate via OAuth.
  4. After successful authorization, click Save.
  5. Click Test Connection to confirm the connection is working.

For details on configuring Salesforce connections in Skyvia, see Salesforce Connection Setup.

Still Having Issues?

If the issue persists after re-authenticating, please contact Skyvia Support with the following details:

  • The full error message text.
  • The Id/link/name of the affected connection.
  • Detailed steps to reproduce the issue.